Last Updated: 15 September 2026
At Jivan Furniture, we respect your privacy and are committed to protecting the personal information you provide when using our website and requesting our interior design, furniture, and consultation services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
1. Information We Collect
When you submit a Book a Consultation request through our website, we may collect information such as:
- Full name
- Phone number
- Email address
- Address
- City and state
- Postal/PIN code
- Information about the interior design or furniture service you are interested in
- Any additional information you voluntarily provide in your consultation request
We collect only information that is reasonably necessary to contact you and understand or process your consultation request.
2. How We Use Your Information
The information you provide may be used to:
- Process and manage your consultation request
- Contact you regarding your requested consultation
- Understand your interior design or furniture requirements
- Provide information about our services
- Arrange discussions, site visits, measurements, quotations, or consultations when requested
- Respond to your questions and enquiries
- Maintain records of consultation requests
- Improve our website and customer experience
- Communicate with you regarding your enquiry where reasonably necessary
We do not treat your consultation request as an online purchase. The website is primarily used to collect and manage consultation enquiries.
3. No Online Product Payment
Jivan Furniture’s website does not use the consultation process to collect payment for products.
When you click “Book a Consultation”, the information you provide is used to submit a consultation request to Jivan Furniture.
Any quotation, pricing, design proposal, furniture order, or payment arrangement will be discussed separately with you where applicable.
4. How We Protect Your Information
We take reasonable technical and organisational measures to protect the personal information submitted through our website against:
- Unauthorised access
- Unauthorised disclosure
- Loss or misuse
- Unauthorised alteration
- Destruction
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
5. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
Your information may be accessed by authorised members of Jivan Furniture or by service providers who help us operate our website, hosting, communication, or consultation-management systems, where such access is necessary for providing our services.
We may also disclose information where required by applicable law or to comply with a lawful request from a government or regulatory authority.
6. Communication With You
After submitting a consultation request, Jivan Furniture may contact you using the phone number or email address you provide.
Communication may be used to:
- Confirm your consultation request
- Discuss your requirements
- Schedule a consultation or site visit
- Request additional information
- Discuss designs, furniture, quotations, or related services
We will not use your information for unrelated promotional purposes without an appropriate basis or consent where required by applicable law.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies to ensure that the website functions properly, remember certain preferences, improve website performance, and understand how visitors use the website.
Third-party services used by the website may also place cookies or collect technical information according to their own privacy policies.
You can control or disable cookies through your browser settings, although doing so may affect certain website functionality.
8. Third-Party Services
Our website may use third-party services such as:
- Website hosting providers
- Website analytics services
- Email or communication services
- Security and spam-prevention services
- WordPress and WooCommerce services
These providers may process limited information as necessary to provide their services.
Jivan Furniture does not control the privacy practices of independent third-party services. We recommend reviewing their respective privacy policies where applicable.
9. Data Retention
We retain consultation information for as long as reasonably necessary to:
- Manage your enquiry
- Provide consultation or related services
- Maintain business and customer records
- Resolve disputes
- Meet applicable legal, accounting, or regulatory requirements
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.
10. Your Privacy Choices
You may contact us if you would like to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Ask about the use of your personal information
- Withdraw consent where consent is the basis for processing
- Request deletion of information where applicable
Requests will be handled in accordance with applicable law and subject to legitimate business or legal requirements.
India’s DPDP Act provides for consent withdrawal and requires processing based on consent to cease within a reasonable time where continued processing is not otherwise authorised or required by law.
11. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly request or collect personal information from children for the purpose of providing consultation services.
12. Changes to This Privacy Policy
Jivan Furniture may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Jivan Furniture
Email: jivanfurniturejf@gmail.com
Phone: +91 9867152903
Address: Tardeo ac market, mumbai central west, opp film centre, Mumbai, Maharashtra 400007
For privacy-related requests, please mention “Privacy Request” in the subject line of your email.